The hotel offers amenities for your comfortable stay and unforgettable experiences
Perfect Service!
“The service exceeded my expectations, with staff anticipating our needs, like providing extra bedding and amenities without any prompting.” view full review
Delicious Breakfast
“The breakfast spread was good, offering a variety of fresh and tasty options that truly set a positive tone for the day.” view full review
Spacious and Comfortable
“The room was wonderfully spacious, allowing us to relax and unwind after a long journey, and it was thoughtfully equipped with modern amenities.” view full review
Great Executive Area
“The Executive area was a fantastic spot for pre-dinner drinks and snacks, adding a special touch to our evening with a cozy ambiance.” view full review
Starbucks Coffee JR Tokai Shin Osaka Station Shinkansen Rachinai
170 m
5-16-1 Nishinakajima
Tomiko
190 m
1-1-38 Miyahara Yodogawa-Ku
Reviews and Ratings
Feedback from previous guests about their experience.
86%
liked the hotel and would stay again
spacious rooms
friendly staff
limited dining options
issued with late check-out policy
8.6/10
Great
Rooms
8.5
Location
9.8
Service
9.0
Dining
7.3
Guest reviews
8.6/10
based on 6 reviews
4.5/5
based on 756 reviews
8.5
8.5/10 based on 1212 reviews
#16 of 427 hotels in Osaka based on Tripadvisor
James
United States,
October
2023
8.8/10
I absolutely loved my stay at this hotel! The location is superb, just next to the Shin-Osaka station with easy access to the Shinkansen and local subway lines. The rooms are spacious, perfect for a group of five adults and a child to hang out comfortably. The service was top-notch, with multilingual staff who were incredibly friendly and helpful. The dining experience was delicious with reasonably priced options. I highly recommend this hotel for its convenient location and excellent service.
Rooms
9.0
The rooms are spacious compared to Japanese standards and face the train tracks, but they provide ample space for a family to enjoy. The value for money is great.
Service
9.0
The service here is exceptional, just as you'd expect in Asia. The staff is very attentive, friendly, and professional, making my stay truly enjoyable. The value you get for the service is remarkable.
Location
10.0
The location couldn't be better, right next to the Shin-Osaka station, making it incredibly convenient for exploring other areas like Kyoto and Nara. The staff's multilingual abilities and love for their work enhance the exceptional location.
Dining
8.0
The dining experience offers a rich and delicious variety, and the prices are reasonable for the quality of food served. The meals exceeded my expectations in taste and value for money.
Facilities
8.0
The facilities at the hotel are well-maintained and offer everything you need for a comfortable stay. It's a great value for the services and amenities provided.
Thomas
United States,
October
2023
8.4/10
The hotel is centrally located next to Shin-Osaka Station, making it convenient for traveling around Japan. The rooms, although small by Japanese standards, were clean and comfortable. The service was fantastic with professional and attentive staff. The dining options were limited, but the authentic Italian pizza was a standout. Overall, a great value for the location and cleanliness.
Rooms
8.0
The rooms were a little small and basic but clean and comfortable to the Japanese standards.
Service
9.0
The staff was fantastic and very helpful, just attending to guests without delay.
Location
10.0
The hotel is adjacent to Shin-Osaka Station, providing easy access to Shinkansen and local subways.
Dining
7.0
The dining options were limited, but the authentic Italian pizza was a highlight.
Facilities
8.0
The hotel provides essential services like room service, dry cleaning, housekeeping, and laundry.
Richard
United Kingdom,
October
2023
9.0/10
I absolutely loved my stay at this hotel! The room was incredibly spacious, the bed was like sleeping on a cloud. The staff were super friendly and helpful, making my whole stay worth every penny. The location couldn't have been more convenient, right by the Shin-Osaka train station. The dining experience was delicious, offering a great variety of Western and Japanese dishes. The view from the dining area was so relaxing.
Rooms
9.0
The room was clean, the bed was extremely comfy, and it was surprisingly spacious compared to other places in Japan. I slept like a baby!
Service
9.0
The staff here were some of the friendliest I've encountered. They were always ready to assist and made my stay even more enjoyable.
Location
10.0
The location was fantastic, literally a stone's throw away from Shin-Osaka station. So convenient for getting around!
Dining
8.0
The dining experience was top-notch. The food was delicious with a wide array of choices, both Western and Japanese. The service was impeccable.
Facilities
9.0
The hotel's facilities were excellent. Everything I needed was right at my fingertips, from room service to laundry services.
spacious rooms
limited dining options
David
United Kingdom,
October
2023
8.2/10
The hotel is located right across the Shin Osaka station, making it extremely convenient for hopping on trains or subways easily. The high floor rooms were equipped with everything I needed, including a comfortable king bed and nice pillows, ensuring a pleasant stay. Although the location is fantastic for transportation, it may not offer much else in the immediate vicinity.
Rooms
8.0
The room was spacious and had a cozy king bed with nice pillows, providing a comfortable experience.
Service
9.0
The staff, including the Guest Relations Supervisor, Ms. Minako Yano, was cheerful, helpful, and efficient, making my stay more enjoyable.
Location
9.0
The proximity to the Shin Osaka station is unbeatable, offering easy access to transportation. Despite being close to the station, the sound-proofing was excellent, allowing for a peaceful night's sleep.
Dining
7.0
The dining options were of average standard in terms of value for money, with Japanese and Western style choices available. However, some amenities like a daily bed linen change required requesting.
Facilities
8.0
The hotel offered good facilities and was connected by a pedestrian bridge, enhancing convenience for guests.
Convenient Location
Average Dining Value
Tom
United Kingdom,
September
2023
8.4/10
I had a brilliant stay at this hotel with spacious and clean rooms that smelled nice. The location was excellent, right beside Shin-Osaka station, making traveling so convenient. The service was top-notch, with friendly staff always ready to help. However, the rooms were a bit dark, and the dining experience could be improved with more food variety.
Rooms
8.0
The rooms were big, clean, and smelt nice.
Service
9.0
The staff was so helpful and friendly.
Location
10.0
The hotel is just wonderful, right beside Shin-Osaka station, making traveling convenient.
Dining
7.0
The dining had a great variety of food but could use more options.
Facilities
8.0
The facilities were great for the price.
Mario
United States,
August
2023
8.6/10
Staying at this hotel was a real pleasure with its spacious and well-equipped rooms, ensuring a comfortable stay. The service provided by the English-speaking staff was exceptional, offering valuable local tips. The hotel's prime location near Shin-Osaka station made exploring Kyoto and getting to the airport a breeze, although the dining options were a bit limited.
Rooms
9.0
The rooms were spacious and well-equipped, providing a comfortable stay.
Service
9.0
The English-speaking staff went above and beyond to assist with valuable local information and tips, making our stay memorable.
Location
10.0
The hotel's proximity to Shin-Osaka station was incredibly convenient for exploring nearby cities and catching trains easily.
Dining
7.0
The dining options were adequate, offering a variety from traditional to Western cuisine.
Facilities
8.0
The hotel's facilities met our expectations, providing essential services for a pleasant stay.
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